This Privacy Policy describes how Dyber, Inc. ("Company", "We", "Us", or "Our") collects, uses, and discloses your personal information when you visit our website at dyber.org (the "Website"), use our products and services, or otherwise interact with us. Please read this Privacy Policy carefully. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Website, and information from third-party sources.
Information You Provide
- Contact Information: Name, email address, phone number, company name, and job title when you fill out forms, request information, or contact us.
- Account Information: Username, password, and profile information if you create an account for our developer tools, sandbox, or documentation portal.
- Communication Data: Content of emails, support requests, feedback, and other communications you send to us.
- Transaction Information: Billing address, payment method details, and purchase history when you buy products or services.
- Professional Information: Resume, work history, and qualifications if you apply for employment.
Information Collected Automatically
- Device Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, and navigation patterns.
- Log Data: Server logs recording access times, error codes, and request details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing, maintaining, and improving our products and services
- Processing transactions and sending related information, including purchase confirmations and invoices
- Responding to your comments, questions, and support requests
- Sending you technical notices, updates, security alerts, and administrative messages
- Communicating with you about products, services, and events offered by Dyber (you may opt out at any time)
- Monitoring and analyzing trends, usage, and activities in connection with our Website
- Detecting, investigating, and preventing security incidents and fraudulent activity
- Complying with legal obligations and enforcing our terms of service
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our Website. Cookies are small data files stored on your device.
- Essential Cookies: Required for the Website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our Website. We use Cloudflare Web Analytics, which does not use client-side state (no cookies) and does not track individuals.
- Preference Cookies: Remember your settings and preferences for a better experience.
You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as hosting, payment processing, email delivery, and analytics. These providers are contractually obligated to protect your information.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Protection of Rights: When we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
- With Your Consent: When you have given us explicit permission to share your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Portability: Request your personal information in a structured, machine-readable format.
- Objection: Object to our processing of your personal information for certain purposes.
- Restriction: Request that we restrict the processing of your personal information.
- Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
To exercise any of these rights, please contact us at privacy@dyber.org. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
8. Children's Privacy
Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us at privacy@dyber.org.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page. For material changes, we will provide notice through our Website or by email.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Dyber, Inc.
Annapolis, Maryland
Email: privacy@dyber.org
Phone: 1-877-PQC-DYBR (1-877-772-3927)